Thursday, July 08, 2010

How to NOT save time

If you tell me we have opened the last ink cartridge in the office for our large scale plotter when you open it, time it takes me to ensure we have a new one on hand: 5 minutes

If you do not tell me we have opened the last ink cartridge in the office for our large scale plotter when you open it, time it takes me to ensure we have a new one on hand: 90 minutes

I was notified, with a sense of urgency, that we needed black ink NOW! This did not allow me to order it online for delivery tomorrow. Instead, I went to Sam's Club's website and ensured that they had it available at our local store, which according to their website, they did.

Journeyed to Sam's club only to discover, by means of looking on the shelf and asking employee to look in computer, that they do not actually have it in stock.

Attempted to purchase other office items with company check, and was told that they no longer accept company check without photo ID from person presenting it. Went out to car to get license.

Came back to office with no ink cartridge and grabbed Office Max credit card (not before calling Office Max to make sure they had cartridge). Went to Office Max, obtained cartridge and happily went to counter to pay. Was informed that bank discontinued Office Max credit card, and all customers should have received a letter last year (didn't). Paid for cartridge with personal credit card.

Returned to office an hour and a half later, ink cartridge on hand.

If you take the last one, please tell me. Preferably before you completely USE UP the last one.

Sincerely,
Me

4 comments:

Overthinking Mama said...

Sounds about like my office... they think that i should always know when the last one of something is being used... and get offended if I dont have some on order when they run out.. i guess being psycic was in the job description when I applyed... maybe i should use my talent to play the lottery... then then i obviously am not good at my talent... so that probably wouldnt work to well for me either..

God Bless
<3
otm

**can ya tell its "one" of those days for me??!! lol.

Jess said...

AGH. And how long will it take you to get reimbursed?

lizgwiz said...

If your company was in my town, it could be MY company's customer, and we probably would have done all that running around FOR you. 'Cause we're just that into customer service. And we sell toner. :)

Shannon said...

UGH!!! Sounds like my HOUSE:) My husband thinks I should just magically know when he's out of deoderant!